Data recovery from damaged and failed media.
When a drive fails, a phone breaks or files are deleted, we use forensic tools and methods to recover what matters and document it so it can be used as evidence.
Data Recovery
Galaxy Discovery uses its digital forensics expertise to offer data recovery services for a variety of digital media devices, including hard drives, RAID, SSDs, mobile devices, and flash memory drives/cards.
Call or email for a no-cost consultation. If you are new to digital forensics, we'll walk you through the basics, letting you know what is possible and how our services work. If you are a seasoned professional, we'll give you an overview of our capabilities and talk about your specific needs.
Every kind of digital media.
From a single failed laptop drive to a multi-disk RAID array, recovery is handled by forensic examiners, not a general repair shop.
Hard drives
Failed, clicking, dropped or corrupted desktop and laptop drives.
RAID arrays
Multi-disk servers and storage arrays, rebuilt and recovered.
SSDs
Solid-state and NVMe drives, including encrypted volumes.
Mobile devices
Phones and tablets, including deleted messages and photos.
Flash media
USB drives, SD and memory cards.
Deleted files
Accidentally or deliberately deleted data.
Damaged devices
Water, fire and physical damage.
Forensic reporting
Documented results that can be used in court.
A careful, documented recovery process.
Every step is recorded so the recovered data can be relied on later.
- Step 1Evaluate
Assess the device and the data you need.
- Step 2Secure
Log the device in with chain of custody.
- Step 3Image
Create a forensic copy to protect the original.
- Step 4Recover
Extract files from the copy, not the original.
- Step 5Verify
Hash and validate the recovered data.
- Step 6Deliver
Secure delivery, original returned.
Recovery by forensic examiners.
- Chain of custodyEvery device logged in and out
- Originals protectedWork is done on a forensic copy
- Verifiable resultsHash values recorded for recovered data
- ConfidentialHandled in our secure facility
- Court-readyReports and testimony when needed
- Since 1998Serving Los Angeles law firms and businesses
Data recovery questions.
Don't see yours? Call 310.231.0888 and talk to a person, not a queue.
What devices can you recover data from?
Hard drives, RAID arrays, SSDs, mobile devices, and flash memory drives and cards, including media that has failed, been damaged, or had files deleted.
Can recovered data be used in litigation?
Yes. Because we approach recovery as forensic examiners, we document the device, the process and the results with a chain of custody, so the recovered data is verifiable.
Should we keep trying to recover the data ourselves?
No. Repeated attempts, recovery software or powering a failing drive on and off can overwrite or destroy what is left. Stop using the device and call us.
Is the data kept confidential?
Yes. Devices and recovered data are handled in our secure Century City facility, and returned or destroyed at the end of the engagement per your instructions.
Lost critical data?
Stop using the device and call us. The less it is used, the more we can usually recover.